• Consumer Services
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Hollister Secure Start Services

Join today and receive free personalized support regardless of the brand of ostomy or continence care products you use.

 

 Join Today

 

Are you a Healthcare Professional facilitating enrollment for your patient?

For Ostomy, please click here

For Continence, please click here

You may have questions about your condition and how to keep living the life you want to live, but you don’t have to figure things out on your own.
We’re here to help!

Insurance

Based on your insurance plan, we can explain your options and help you determine whether any ostomy or catheter product, regardless of brand, is covered, as well as allowable quantities.


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Products

Whether you're new to your condition or an experienced user just looking for product options, we can help.

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Suppliers

We'll provide you with information about supplier options who accept your insurance and who can provide you with your requested product.



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Connections

Hollister Secure StartSM services has long-standing relationships with a variety of organizations to connect you with people, knowledge, and tools to live the life you want to live.

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Access to Nurses

While your healthcare professional is your source of medical information, we have nurses available to answer questions over the phone related to product usage.



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Educational Information

We can help you navigate the latest lifestyle, product, and clinical information available on Hollister.com.


Donna is always pleasant, helpful, and most of all very caring. I am truly grateful that I had the opportunity to deal with Donna and I will never forget her.

Hollister Secure Start services member

Anytime I have needed anything, Ryan is always there and he explains things well and is understanding. My ostomy has been an emotional thing for me and Ryan has always been professional and helpful.

Hollister Secure Start services member

The compassion and knowledge of the Hollister Secure Start services team makes me feel grateful for my experience with them. It is obvious to me they really care about people who live with ostomies.

Hollister Secure Start services member

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    Below are answers to some commonly asked questions about our services.

    Why should I join Hollister Secure Start services?

    Everyone is different. When you join, you'll be matched with a Consumer Service Advisor who will take the time to understand your needs and help you find solutions to the challenges you may face as an ostomy or continence product user, including finding the right products, identifying product supplier options, navigating insurance, and more.

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    Who can join?

    Anyone living with an ostomy or who uses urinary catheters for bladder management, or their caregivers, regardless of the brand of products used.

    What does it cost?

    Nothing. There is no cost for patients or their caregivers to join, and our support is available for as long as you need us.

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    Do I need to use Hollister products to join?

    No, services offered are provided at no cost regardless of the brand of products you choose to use.

    Join Hollister Secure StartSM Services Today 

    Enroll now to gain access to free personalized support, product information, and educational resources that will help you live the life you want to live.
    Call us at 1.888.808.7456 or enroll online.

     

    Join Us

    © 2024 Hollister Incorporated
    © 2024 Hollister Incorporated

    Prior to use, be sure to read the Instructions for Use for information regarding Intended Use, Contraindications, Warnings, Precautions, and Instructions.

    The information provided herein is not medical advice and is not intended to substitute for the advice of your personal physician or other healthcare provider. This information should not be used to seek help in a medical emergency. If you experience a medical emergency, seek medical treatment in person immediately.

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