Empowering information to help you live your life to the fullest

In a rapidly changing world, it's important to make informed choices about your health and the products you use. The links and resources below can help you live well with an ostomy, learn about ostomy products and services, and advocate for your rights. 

Find out about new and different Hollister ostomy products. 

We are continually improving and expanding our ostomy care product portfolio, and the products you currently use may change in the future. Sign up for our mailing list to get updates on any planned changes and enhancements. 

You can also view a list of products being discontinued and find replacements that offer new technologies.

 

Get knowledgeable, responsive, and personalized support. 

If you enroll in the Hollister Secure Start℠ services program, you’ll have access to a team of professionals willing to do whatever it takes to make your day better. Going “above and beyond” is the standard. 

Secure Start℠ services is a free program that can help you:  

 

Select the right ostomy products 

 

Obtain product samples  

 

Connect with authorized product suppliers that will bill your insurance plan 

 

Learn more about Hollister Secure Start℠ services


Select the right ostomy product for you. 

When considering ostomy pouching systems, it’s important to choose a personalized solution that’s best for your body. Our “Product Selector” will help you do just that. Answer seven simple questions and we’ll send you a sample from our CeraPlus™ Ostomy Products* – designed to give you the security you need to enable healthy skin in your daily life. 

Try our Product Selector

 

Need to pay for your ostomy products out-of-pocket? 

Hollister partners with two trusted organizations that can supply your products outside of your insurance plan, or if you are uninsured: 

 

 

 

Know your rights

You have a say in the products you use and the right to receive those specific products when you place an order. Below is information that may be helpful. 

 

 

Your ostomy products have a billing code or Healthcare Common Procedure Coding System (HCPCS) code assigned to them and are not tied to a specific brand. These codes are used by your insurance company to categorize products and set payment rates.

 

Regardless of the brand of products you use, your insurance plan will provide a standard payment to your supplier based on the HCPCS code.

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If your supplier switches you from your preferred products to other products without your consent, please contact Secure Start℠ services at 888.808.7456 to learn about your options.

 

Stay connected 

Want to stay connected to Hollister and to the larger ostomy community? Follow us on social media: 

 

 

 

 

Remois-Logo_50x44   *CeraPlus Skin Barriers contain the Remois Technology of Alcare Co., Ltd.