Hollister Secure Start Services Corner

Courtney

What is the customer interaction you've had that you are most proud of? A member felt defeated due to some problems she was having with leakage. After discussing different options with her, I sent some samples of products that would work best for her. A week later she called to say I gave her back her life and she finally felt comfortable to go back in public.

What are the three top values that drive you? Leadership, Teamwork, Growth

Favorite quote: "Success is not final, failure is not fatal: it is the courage to continue that counts." - Winston Churchill

Sianna

What is the customer interaction you've had that you are most proud of? I had the opportunity to present at a UOAA event. After the presentation, a consumer told me his story of how he battled with skin issues and struggled to find the right product. Hollister Secure Start services was able to introduce him to products that were right for him, and it was a game changer.

What are the three top values that drive you? Integrity, Dedication, Compassion

Favorite quote: "You miss 100 percent of the shots you don't take." - Wayne Gretzky

Julie

What is the customer interaction you've had that you are most proud of? I had a consumer with a urostomy who had consistent leaking. It turns out he simply was in the wrong type of pouching system. I mailed samples and followed up to see how they worked. He told me they worked great and the week after he got the products he took his whole family out to dinner and it was one of the best evenings he had in a very long time!

What are the three top values that drive you? Kindness, Integrity, Loyalty

Favorite quote: "I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel." - Maya Angelou